Support Documentation

How to host safe Jams.

It’s great that you’ve decided to host a Jam Spot. Now let us help you do so with confidence in these times of COVID.

The COVID crisis has made cleanliness practices a critical part of our business activities. Local governments have also responded by enacting strict regulations on occupancy, customer interactions, and service practices. So it’s no surprise that Jam users expect their Jam spots to meet a certain high level of cleanliness.

Business Jam Spots

Here’s business hosts can do to make your Jam Spot safe and productive.

  • Ensure that your business is in compliance with your local health officials guidelines for operating under COVID restrictions.
  • Post proper signage as required by your local health officials and remind Jam guests that they are subject to all of the conditions of a typical customer. This includes occupancy limits, mask wearing, and social distancing.
  • Make sure indoor Jam Spots have proper ventilation. Consider increasing ventilation rates in confined areas.
  • Give Jam guests access to handwashing with soap and water.
  • Supplement hand cleanliness with hand sanitizer stations. Tissues and no-touch trashcans are also beneficial.
  • Perform routine cleaning before and after Jam sessions.
    • Use disinfecting wipes or approved disinfecting spray to clean tables, chairs, and other hard surfaces that guests may come in contact with.
    • A table card or other signage that identifies the workspace as “clean” can be both helpful and reassuring for guests.
  • Arrange you Jam Spot to have 6ft social distancing from other customers, guests and employees. Jam guests should also be able to remain 6ft from one another. This may be supplemented by the use of clear partitions.
  • Visit the CDC website for additional guidance on creating a safe workplace.

Residential Jam Spots

Residential Jam Spot are typically used by Jam guests who wish to be productive by having meetings or performing other work-related tasks. For this reason it’s a good idea for residential hosts to follow the same guidelines provided for business hosts.

Here’s some additional guidance on what residential hosts can do to host safe and productive Jam Spots.

  • The most important thing to remember as a residential host is to refrain from hosting your Jam Spot if you or anyone in your residence has experienced symptoms of or tested positive for COVID-19 within the previous 2 weeks.
    • You can easily disable hosting and re-enable it when you are ready.
  • Clearly identify your Jam Spot boundaries within your residential space and ensure that guests focus their use in this area.
    • This practice limits exposure of your residential space and helps ensure guests of the areas being cleaned for their use.
  • As stated above, clean the Jam Spot after each use.
    • This can be done with approved disinfectant spray on the surfaces that guests will come in contact with.
  • If you have not allowed guest access to a restroom, then provide alternative hygiene facilities such as hand sanitizer, tissues, and touchless waste bin.
  • Ensure your guests know the official guidance from local health officials on use of masks and comply accordingly.
  • Visit the CDC website for additional information about safe COVID practices.